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ai sp@ce crashes a known issue

あぶない！A notice was posted on the ai sp@ce website on the 16th with regards to the (apparently) widespread client crash issue.

Essentially, they acknowleged, as of 6:05 PM that day, that there was a bug that was causing clients to crash after logging in and selecting their avatar. They also stated that they are currently investigating the cause of the crashes and would announce when they have tracked down the cause of the bug. As far as I can tell at this time, they haven’t put out that announcement yet, so it’s likely they’re still working on it.

This is likely related to the watergun shooting game, which appears to be quite popular and is putting a huge strain on the ai sp@ce servers (as I reported on earlier).

Full text and translation of the announcement after the jump.

ログインが行えないことがある不具合について

ai sp@ceをご愛顧いただき誠にありがとうございます。

18:05頃から以下の現象を確認しております。

・ログインしアバター選択後に「RunTime Error!～」という
　メッセージウィンドウが表示されクライアントが
　不正終了してしまう不具合

現在、原因を調査しております。
原因が判明次第、情報を発表させていただきます。

ご迷惑をおかけ致しまして大変申し訳ございません。
公開テストへのご協力を引き続きよろしくお願いいたします。

Translation:

About the unable to login bug.

Thank you very much for playing ai sp@ce.

This has been confirmed as happening from about 6:05 PM onward.

・A bug where after login and avatar selection, a “Runtime error!” message window is displayed and the client improperly quits.[A1]

We are currently investigating the cause of this bug.
As soon as the cause has been found, we will announce that information.

We are extremely sorry for this trouble.
Please continue the non-stop public test with us.

Translation notes:
[A1] I know there’s a better way of expressing this in English, but it’s escaping me at the moment. ^^;

Source: 「ログインが行えないことがある不具合について」 (ai sp@ce)
[pic from Safebooru]

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This entry was posted on Sunday, October 18th, 2009 at 8:47 am and is filed under Computers, Entertainment (General), Video Games. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

2 Responses to “ai sp@ce crashes a known issue”

  1. ShankatsuForte Says:
    October 18th, 2009 at 6:25 pm

    I figured out a fix for this. You have to set it to run on a single core.
    (Going into Task Manager, clicking “Set Affinity” and unchecking one of the boxes. (On Win Vista)) Once I did this i’ve had no crashes whatsoever.

  2. Tasunke Says:
    October 19th, 2009 at 2:11 am

    Huh, the crash is probably related to some race condition or thread synchronization issue across multiple CPUs/cores, then. Thanks for the tip. ^_^ As a side note, you can do this in Windows XP as well. I had to do this with the Hotsync manager for my Palm/Handspring Visor PDA, otherwise it would BSOD on me.

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